Privacy Policy | Peak Chiropractic

Business Title

Effective Date: August 1, 2025

At Peak Chiropractic, your privacy and the confidentiality of your personal health information are extremely

important to us. We are committed to protecting your information in accordance with Canadian privacy laws,

including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario

health privacy regulations.

1. Information We Collect

We may collect the following types of information from you: - Personal Information: Name, address, phone

number, email, date of birth. - Health Information: Medical history, current health concerns, imaging reports,

medications, allergies, and lifestyle information relevant to your care. - Payment Information: Insurance details,

payment method, billing address. - Digital Information: When using our website or online booking forms, we may

collect IP addresses, cookies, and usage data for analytics.

2. How We Use Your Information

We use your personal and health information to: - Provide chiropractic care and related services. - Maintain

accurate health records. - Communicate with you about your care, appointments, and follow-ups. - Process

payments and insurance claims. - Comply with legal and regulatory requirements.

3. Consent

By providing your information, you consent to its collection, use, and disclosure for the purposes outlined in this

policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We will not sell, rent, or trade your personal information. We may share your information only in the following

circumstances: - With your consent (e.g., sharing records with another healthcare provider). - As required by law

(e.g., public health reporting, legal orders). - With third-party service providers who assist in clinic operations,

under strict confidentiality agreements.

5. Safeguarding Your Information

We take appropriate physical, technical, and administrative measures to protect your information from loss,

theft, unauthorized access, or misuse. This includes: - Secure, password-protected electronic health records. -

Locked filing cabinets for paper records. - Staff training in privacy and confidentiality.

6. Access and Correction

You have the right to access your personal health records and request corrections to ensure accuracy.

Requests can be made in writing to our clinic.

7. Retention of Records

We retain personal health information for the period required by Ontario law and professional regulations, after

which it is securely destroyed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

Peak Chiropractic 100 St Clair Ave West, Toronto, ON, Canada